Certificate in Mental Health Support (Mental Health and Addictions) (Level 4)
Next Intake Date: There are no further intakes in 2020. The next intake will be late January / early February 2021 (*subject to numbers)
Enrolment Deadline: Applications are being accepted now (Late Applications will be accepted based on availability of a place)
Tuition Fee: New Zealand Residents or Citizens - No Cost Training (Normal Fee $4,335)
Tuition Fee: Health Care Assistants on a Work Visa - Contact us for scholarship fee information
The Kalandra Certificate in Mental Health Support (Mental Health and Addictions) (Level 4) is a NZQA approved, full HCA Certificate programme designed to train Community and Health Care Support Workers in the breadth of mental health and addiction issues. The programme includes understanding the impact on health and well-being of a client and the range of professional responses that are available. This training will enable graduates to develop the knowledge and skills needed to deliver the highest standard of care and support for clients diagnosed with mental health or addiction problems.
The programme is delivered ONLINE with no time off work required.
Students are provided with an individual learning plan and are supported throughout their study by experienced lecturers.
As a guide some of the issues, practices and skills covered in this programme are:
- Mental Health and Addictive Issues: The range of Mental Health issues and disorders, Addictive Behaviours, Substance and Non-Substance Addictions and the impact on behaviour, health and well-being.
- Professional Practice: Appropriate communication and how to apply professional, ethical practice that benefits the client.
- Cultural Identity: The role and impact of different cultural identities and culture-related issues.
- Community services: The range of interventions and community services available and how to work collaboratively with other Healthcare professionals.
Certificate in Mental Health Support (Mental Health and Addictions) (Level 4)
At successful completion students will be awarded the New Zealand Certificate in Health and Wellbeing (Social and Community Services) (Level 4) with a strand in Mental Health and Addiction.
Mental health and addiction issues can affect any age or sector of society, challenging or limiting the person’s ability to function and enjoy life, as well as impacting their family who are often struggling to provide appropriate care and manage the wide-reaching effects.
The purpose of this programme is to provide organisations associated with mental health and addiction with graduates who have the skills, knowledge and behaviours including; dignity, empathy and respect that are required to work effectively in this sector, providing support to the client, family/whanau and colleagues.
Working in mental health is a challenging and rewarding occupation. This programme enables students who have some prior experience from working in a health and wellbeing setting to further their knowledge, skills and working opportunities by extending into the mental health and addiction sector, meet Kalandra values and set the standard across the sector.
NZQF: Level 4
Total credits: 120
Delivery length: 46 weeks (including 6 holiday weeks)
Total learning hours: 1200
Directed online learning: 20 hours per week
Work placement in own place of work: 10 hours per week
The Certificate in Mental Health Support (Mental Health and Addictions) (Level 4) programme is taught in seven modules: (*subject to change)
Module 1 - Personal Growth (18 credits)
This module is designed for students to gain a more in-depth understanding about personal growth as a worker in the healthcare industry. This person-centred module focuses on the individual, their strengths and improving their weaknesses and consists of the following unit standards:
- Demonstrate ethical practice and reflect on own ethical practice as a mental health and addiction support worker.
- Apply self-reflection in a health or wellbeing setting.
- Describe leadership in a health or wellbeing setting.
Module 2 - Contributions to the Workplace (15 credits)
Using a strength and knowledge-based approach this module, which is designed for students to gain a more in-depth understanding about the culture of service quality and safety in health and wellbeing settings, consists of the following unit standards:
- Contribute to a culture of service quality, professionalism and ethical practice in a health or wellbeing setting.
- Contribute to quality and safety in a health or wellbeing setting.
Module 3 - Communication and Engagement (17 credits)
Working in this complex environment requires a person-centred and strengths-based approach. This module is designed for students to gain a more in-depth understanding of communication and engagement with the client, family/whanau and community, and consists of the following unit standards:
- Communicate to support people’s health and wellbeing.
- Engage with tangata whenua and provide information on community support services in a health or wellbeing setting.
- Describe communication, and correct use of techniques, in de-escalation in mental health and addiction services.
Module 4 - Mental Health and Addiction Issues, Behaviour and Wellbeing (16 credits)
This module is designed for students to gain an understanding of mental health and addiction issues, co-existing problems, common substance and non-substance addictions, effects, types of addictive behaviour and factors contributing to mental health and wellbeing. It consists of the following unit standards:
- Describe mental health and addiction issues and the potential impact of co-existing problems.
- Describe common substance and non-substance addictions in New Zealand, their effects, and types of addictive behaviour.
- Describe factors that contribute to mental health wellbeing and mental health problems.
Module 5 - Understanding Mental Health and Addiction (20 credits)
This module is designed for students to gain an understanding of mental health and addiction issues at different life stages. Students explore the mental health and addiction sector in New Zealand and their own role as a mental health and addiction support worker. They carry out delegated tasks and contribute in a team while looking at interventions and models. It consists of the following unit standards:
- Describe mental health and addiction issues at different life stages and support a service user at one life stage.
- Describe the mental health and addiction sector in New Zealand and carry out delegated tasks of own role in the sector.
- Describe interventions and models used by mental health and addiction support workers when working with service users.
Module 6 - Relationships in Healthcare (24 credits)
This module is designed for students to gain a more in-depth knowledge of relationships and communication in healthcare, and to develop an understanding of their own perceptions. This person-centred approach is intrinsic to the module which consists of the following unit standards:
- Work collaboratively in a health or wellbeing setting.
- Describe relationships between practitioners, and roles and responsibilities in group processes in a health care context.
- Develop and maintain positive relationships to achieve outcomes in a health or wellbeing setting.
Module 7 - Cultural identity and related issues (10 credits)
This module, designed for students to gain a more in-depth understanding of cultural identity and related issues, combines a person-centred and directed approach, with an awareness and knowledge of the impact of other cultures and cultural identity. It consists of the following unit standards:
- Demonstrate knowledge of cultural identities and culture-related issues in an aged care, health, or disability context.
- Explain the impacts of colonisation on health and wellbeing for tangata whenua, and in a health or wellbeing setting.
Students, who will already have some prior experience from working in a health and wellbeing setting, will graduate with the following skills, knowledge and behaviour required of a Community or Health Support Assistant working effectively in a mental health or addictions setting:
- Behavioural Management: Manage mental health and addiction clients and behaviours in a care facility or in the client’s home.
- Person-Centred Care: Provide person-centred care, support, dignity, empathy and respect to the client, their family/whanau, and colleagues.
- Effective Capability: Maximise their effectiveness as a Health Care Support Worker, provide safe and ethical practice and contribute to a constantly changing environment.
- Knowledge of Mental Health Issues: Maintain awareness of issues affecting mental health clients including their effects on the client and the risk of the client of vulnerability, abuse and neglect in order to enhance their support capability.
- Communication and Support: Graduates will be able to acknowledge a person's culture and previous experiences, communicate effectively and provide support in a mental health and addiction care setting.
- Cultural Awareness: Graduates will be able to provide a service that respects their own and New Zealand's cultural awareness, especially the effects of Maori as tangata whenua.
- Leadership: Graduates will be able to exhibit personal leadership in the health and wellbeing service that demonstrates self-awareness and self-reflection.
- Ethical and Professional Conduct: Graduates will be able to demonstrate ethical, professional and safety orientated behaviour, contributing effectively to the health and wellbeing organisation.
- Health Sector Understanding: Graduates will be able to understand the role and the implications that this role has on the wider health sector.
- Effective Support and Care: Graduates will be able to effectively support and nurture all people living and working in the mental health/addictions and/or dementia care environment.
Employment Pathway: Government Information on Careers and Employment Outcomes
Graduates can be employed in roles supporting people to foster hope and support recovery such as:
- Community / Mental Health / Addiction Support Assistant or Worker
- Youth / Peer Support Assistant or Worker
- Health Care / Home Care Support Assistant or Worker
Education Pathway: For graduates who wish to pursue further study related to health and wellbeing, this qualification may lead on to the New Zealand Certificate in Public Health and Health Promotion (Level 5), New Zealand Diploma in Addiction Studies (Applied) (Level 6) or bachelor’s degrees in related health and wellbeing subject areas.
For graduates who intend to pursue further study related to leadership and management, this qualification may lead on to the New Zealand Certificate in Business (First Line Management) (Level 4), the New Zealand Diploma in Business (Level 5) and New Zealand Diploma in Business (Level 6) or bachelor’s degrees in related leadership and management subject areas.
New Zealand Citizen or Resident
- Aged 18 years of age and over
- NCEA Level 1 Numeracy and Literacy or equivalent
- Healthcare sector experience as healthcare assistant / volunteer
- The learner holds the New Zealand Certificate in Health and Wellbeing (Level 3) or the equivalent qualification or experience
- Clean criminal record (an initial check will be completed through the New Zealand Police to ensure the learner is a fit and proper person to be working with vulnerable people, should the learner not have one)
- Physically able to do the job
- Willingness to work with older person
- As per above, PLUS
- English Language Certification: 5.5 IELTS (with no band less than 5.0 IELTS) or equivalent internationally recognised test.
- Certification must be no more than 2 years old and from one test.
- Employed as a Health Care Assistant in a New Zealand care facility or care organisation for the duration of their programme enrolment.
- Supporting Documentation:
- Academic /Healthcare sector qualifications.
- Work placement documents.
- Endorsement of Enrolment from Employer.
Complete this Application Form and return along with ID (Passport) to firstname.lastname@example.org
Click on this link to download the 2020 Student Handbook
Read what some of our graduates think about studying at Kalandra
- Maraea Tauhinu:"It was a big challenge for me to start studying again as I had left school at 15 and am now 58 years old. The team at Kalandra guided me all the way through from the day l started to the day I graduated." Read more ......
- Eslam Gadallah:"The programme showed me how I can help my clients set their goals, write an achievement plan and then my role is to work alongside them to help each client achieve those goals. I try to apply everything I studied to my work each day." Read more ....
- Lois Filipi: "I really enjoy my job as a Health Care Assistant now because after studying at Kalandra, and getting so much support from my tutor........I now know what I am doing and am confident in myself and my knowledge.: Read more......
Find out more about who we are and the value of our programmes to students and the health care sector.
Tuition is Online
It is required that you have internet and a device in order to complete your studies successfully.
You need to be able to access: facebook, online learner platform, undertake research online, have word, excel, powerpoint etc.
Link to Mobile Compare which identifies internet providers and allows you to compare the options.
The following computer suppliers have competitively-priced example devices:
Updated 30 March 2020
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