Certificate in Mental Health Support (Level 4) with options in Mental Health and Addictions OR Dementia Care

Next Intakes:

  • Monday 2nd August 2021 Late applications will be considered provided all enrolment procedures are completed and study is commenced no later than Monday 9th August 2021
  • Monday 30th August 2021

Tuition Fee:  

  • Domestic students, Permanent Residents - No Cost Training (Fees free)
  • Health Care Assistants on a Work Visa - $2,000

Programme Overview

NZQF: Level 4

Total credits: 120

Delivery length: 46 weeks (including 6 holiday weeks).  This 46 week programme is delivered ONLINE with no time off work required.

Total learning hours: 1200

Directed online learning: 20 hours per week.  Students are provided with an individual learning plan and are supported throughout their study by experienced lecturers. 

Work placement: Clinical hours in own place of work (as appropriate). A minimum of 10 hours per week.

Option - Mental Health and Addictions

The Kalandra Certificate in Mental Health Support (Mental Health and Addictions) (Level 4) is a NZQA approved, full HCA Certificate programme designed to train Community and Health Care Support Workers in the breadth of mental health and addiction issues. The programme includes understanding the impact on health and well-being of a client and the range of professional responses that are available. This training will enable graduates to develop the knowledge and skills needed to deliver the highest standard of care and support for clients diagnosed with mental health or addiction problems. 

Mental health and addiction issues can affect any age or sector of society, challenging or limiting the person’s ability to function and enjoy life, as well as impacting their family who are often struggling to provide appropriate care and manage the wide-reaching effects. 

The purpose of this programme is to provide organisations associated with mental health and addiction with graduates who have the skills, knowledge and behaviours including; dignity, empathy and respect that are required to work effectively in this sector, providing support to the client, family/whanau and colleagues.

Working in mental health is a challenging and rewarding occupation. This programme enables students who have some prior experience from working in a health and wellbeing setting to further their knowledge, skills and working opportunities by extending into the mental health and addiction sector, meet Kalandra values and set the standard across the sector.

Programme Outcomes 

Students, who will already have some prior experience from working in a health and wellbeing setting, will graduate with the following skills, knowledge and behaviour required of a Community or Health Support Assistant working effectively in a mental health or addictions setting:

  • Behavioural Management: Manage mental health and addiction clients and behaviours in a care facility or in the client’s home.
  • Person-Centred Care: Provide person-centred care, support, dignity, empathy and respect to the client, their family/whanau, and colleagues. 
  • Effective Capability: Maximise their effectiveness as a Health Care Support Worker, provide safe and ethical practice and contribute to a constantly changing environment. 
  • Knowledge of Mental Health Issues: Maintain awareness of issues affecting mental health clients including their effects on the client and the risk of the client of vulnerability, abuse and neglect in order to enhance their support capability.
  • Communication and Support: Graduates will be able to acknowledge a person's culture and previous experiences, communicate effectively and provide support in a mental health and addiction care setting.
  • Cultural Awareness: Graduates will be able to provide a service that respects their own and New Zealand's cultural awareness, especially the effects of Maori as tangata whenua.
  • Leadership: Graduates will be able to exhibit personal leadership in the health and wellbeing service that demonstrates self-awareness and self-reflection.
  • Ethical and Professional Conduct: Graduates will be able to demonstrate ethical, professional and safety orientated behaviour, contributing effectively to the health and wellbeing organisation.
  • Health Sector Understanding: Graduates will be able to understand the role and the implications that this role has on the wider health sector.
  • Effective Support and Care: Graduates will be able to effectively support and nurture all people living and working in the mental health/addictions and/or dementia care environment.

Employment Pathway: http://Government Information on Careers and Employment Outcomes

Graduates can be employed in roles supporting people to foster hope and support recovery such as:

  • Community / Mental Health / Addiction Support Assistant or Worker 
  • Youth / Peer Support Assistant or Worker
  • Health Care / Home Care Support Assistant or Worker

At successful completion students will be awarded the New Zealand Certificate in Health and Wellbeing (Social and Community Services) (Level 4) with a strand in Mental Health and Addiction Support.

Option - Dementia Care

The Kalandra Certificate in Mental Health Support (Dementia Care) (Level 4) is a NZQA approved, full HCA programme designed to provide Aged Care or Dementia Support organisations with Level 4, fully-qualified HCA graduates who have the skills, knowledge and behaviours required to work with clients diagnosed with dementia. This is an entry-level qualification designed for students already working in, or those who intend to develop a career supporting the health and wellbeing of these clients as well as their family and/or whanau. 

Improvements in medical care and lifestyles means people are living longer and the fastest growing demographic internationally is 65 and over. With longer life spans there are also increasing numbers being diagnosed with dementia and that number is expected to triple in the next 35 years. The primary purpose of these two Health Care Support programmes is to meet the increased demand for dementia-qualified Health Care Assistants who understand the progression and effects of dementia and can provide optimal care and attention which enhances the client’s daily living experience or health outcome. 

Programme Outcomes

Students, who will already have some prior experience from working in a health and wellbeing setting, will graduate with the following skills, knowledge and behaviour required of a Health Care Assistant working effectively in an Aged Care Health and Wellbeing setting:

  • Person-Centred Care: Provide person-centred care, support, dignity, empathy and respect to the client, their family/whanau, and colleagues.
  • Effective Capability: Maximise their effectiveness as a Health Care Assistant, provide safe and ethical practice and contribute to a constantly changing environment. 
  • Knowledge of Dementia Care Issues: Maintain awareness of issues affecting dementia care clients including their effects on the client and the risk of the client of vulnerability, abuse and neglect in order to enhance their support capability.
  • Communication and Support: able to acknowledge a person's culture and previous experiences, communicate effectively and provide support in a mental health/addiction and/or dementia care setting.
  • Cultural Awareness: able to provide a service that respects their own and New Zealand's cultural awareness, especially the effects of Maori as tangata whenua.
  • Leadership: able to exhibit personal leadership in the health and wellbeing service that demonstrates self-awareness and self-reflection.
  • Ethical and Professional Conduct: able to demonstrate ethical, professional and safety orientated behaviour, contributing effectively to the health and wellbeing organisation.
  • Health Sector Understanding: able to understand the role and the implications that this role has on the wider health sector.
  • Effective Support and Care: able to effectively support and nurture all people living and working in the dementia care environment.

Employment Pathway: http://Government Information on Careers and Employment Outcomes

Graduates of this qualification will have the skills and knowledge to be employed in a range of roles working alongside people, family and whanau across health and wellbeing sectors and can be employed in roles such as:

  • Healthcare Assistant – Aged Care and/or Dementia Care Unit. 
  • Healthcare Assistant - Primary and Acute Care, Therapeutic Programme Care.
  • Medical Practice Assistant.
  • Homecare Support Worker / Caregiver.

Graduates of this programme will have HCA Level 4 status and pay parity.

At successful completion students will be awarded the New Zealand Certificate in Health and Wellbeing (Social and Community Services) (Level 4) with a strand in Mental Health and Addiction Support.    

 

Programme Content

The programme is taught over seven modules.

Module 1 - Personal Growth (18 credits)

This module is designed for students to gain a more in-depth understanding about personal growth as a worker in the healthcare industry. This person-centred module focuses on the individual, their strengths and improving their weaknesses and consists of the following unit standards:

  • Demonstrate ethical practice and reflect on own ethical practice as a mental health and addiction support worker.
  • Apply self-reflection in a health or wellbeing setting.
  • Describe leadership in a health or wellbeing setting.

Module 2 - Contributions to the Workplace (15 credits)

Using a strength and knowledge-based approach this module, which is designed for students to gain a more in-depth understanding about the culture of service quality and safety in health and wellbeing settings, consists of the following unit standards:

  • Contribute to a culture of service quality, professionalism and ethical practice in a health or wellbeing setting.
  • Contribute to quality and safety in a health or wellbeing setting.

Module 3 - Communication and Engagement (17 credits)

Working in this complex environment requires a person-centred and strengths-based approach. This module is designed for students to gain a more in-depth understanding of communication and engagement with the client, family/whanau and community, and consists of the following unit standards:

  • Communicate to support people’s health and wellbeing.
  • Engage with tangata whenua and provide information on community support services in a health or wellbeing setting.
  • Describe communication, and correct use of techniques, in de-escalation in mental health and addiction services.

Modules 4 & 5 are completed in the specialisation of choice as detailed below.

Mental Health and Addictions

Module 4 - Mental Health and Addiction Issues, Behaviour and Wellbeing (16 credits)

This module is designed for students to gain an understanding of mental health and addiction issues, co-existing problems, common substance and non-substance addictions, effects, types of addictive behaviour and factors contributing to mental health and wellbeing. It consists of the following unit standards:

  • Describe mental health and addiction issues and the potential impact of co-existing problems.
  • Describe common substance and non-substance addictions in New Zealand, their effects, and types of addictive behaviour.
  • Describe factors that contribute to mental health wellbeing and mental health problems.

Dementia Care

Module 4 - Understanding early stage Dementia and Interactions (16 credits)

This module, designed for learners to gain a more in-depth understanding about early stage dementia, is based on knowledge being the underpinning strength of this learning and consists of the following unit standards:

  • Describe interaction, supports, and reporting for people with dementia in a health or wellbeing setting
  • Provide person-centred care when supporting a person with early-stage dementia in a health or wellbeing setting

Mental Health and Addictions 

Module 5 - Understanding Mental Health and Addiction (20 credits)

This module is designed for students to gain an understanding of mental health and addiction issues at different life stages. Students explore the mental health and addiction sector in New Zealand and their own role as a mental health and addiction support worker. They carry out delegated tasks and contribute in a team while looking at interventions and models. It consists of the following unit standards:

  • Describe mental health and addiction issues at different life stages and support a service user at one life stage.
  • Describe the mental health and addiction sector in New Zealand and carry out delegated tasks of own role in the sector.
  • Describe interventions and models used by mental health and addiction support workers when working with service users.

Dementia Care

Module 5 - Managing Dementia (20 credits)

This module, designed for learners to gain a more in-depth understanding about dementia and how to manage it, consists of the following unit standards:

  • Describe dementia, support and safe practice to support people living with dementia in a health or wellbeing setting
  • Provide person-centred support to people living with dementia in a health or wellbeing setting
  • Manage the effects of providing support for people living with dementia in a health or wellbeing setting
  • Demonstrate knowledge of behaviour presented by people living with dementia in a health or wellbeing setting

Module 6 - Relationships in Healthcare (24 credits)

This module is designed for students to gain a more in-depth knowledge of relationships and communication in healthcare, and to develop an understanding of their own perceptions.  This person-centred approach is intrinsic to the module which consists of the following unit standards:

  • Work collaboratively in a health or wellbeing setting.
  • Describe relationships between practitioners, and roles and responsibilities in group processes in a health care context.
  • Develop and maintain positive relationships to achieve outcomes in a health or wellbeing setting.

Module 7 - Cultural identity and related issues (10 credits)

This module, designed for students to gain a more in-depth understanding of cultural identity and related issues, combines a person-centred and directed approach, with an awareness and knowledge of the impact of other cultures and cultural identity. It consists of the following unit standards:

  • Demonstrate knowledge of cultural identities and culture-related issues in an aged care, health, or disability context.
  • Explain the impacts of colonisation on health and wellbeing for tangata whenua, and in a health or wellbeing setting.

Education Pathways

For graduates who wish to pursue further study related to health and wellbeing, this qualification may lead on to the New Zealand Certificate in Public Health and Health Promotion (Level 5), New Zealand Diploma in Addiction Studies (Applied) (Level 6) or bachelor’s degrees in related health and wellbeing subject areas. For graduates who intend to pursue further study related to leadership and management, this qualification may lead on to the New Zealand Certificate in Business (First Line Management) (Level 4), the New Zealand Diploma in Business (Level 5) and New Zealand Diploma in Business (Level 6) or bachelor’s degrees in related leadership and management subject areas.

Entry Criteria

New Zealand Citizen or Resident

  • Aged 18 years of age and over
  • NCEA Level 1 Numeracy and Literacy or equivalent
  • Healthcare sector experience as healthcare assistant / volunteer
  • The learner holds the New Zealand Certificate in Health and Wellbeing (Level 3) or the equivalent qualification or experience
  • Clean criminal record (an initial check will be completed through the New Zealand Police to ensure the learner is a fit and proper person to be working with vulnerable people, should the learner not have one)
  • Physically able to do the job
  • Willingness to work with older person

*Students must also be currently working with at least two clients with the condition within the strand they are studying.

Work Visa Holders (classed as International Students): 

  • As per above, PLUS
  • English Language Certification: 5.5 IELTS (with no band less than 5.0 IELTS) or equivalent internationally recognised test.
    • Certification must be no more than 2 years old and from one test.
  • Employed as a Health Care Assistant in a New Zealand care facility or care organisation for the duration of their programme enrolment.
  • Supporting Documentation: 
    • Academic /Healthcare sector qualifications.
    • Work placement documents.
    • Endorsement of Enrolment from Employer.

Students must also be currently working with at least two clients with the condition within the strand they are studying.

To Apply

NZ Citizen/Permanent Residents:  Complete this Application Form and email along with ID, Level 3 qualification documentation and relevant work experience documentation to: training@kalandra.ac.nz

Work visa holders:  Complete this Application Form and email along with ID, current visa copy, English proficiency results, academic transcripts and copy of employment contract to: training@kalandra.ac.nz

Click on this link to download the Student Handbook 2021

Kalandra Graduate Testimonials

Read what some of our graduates think about studying at Kalandra

  • Maraea Tauhinu:"It was a big challenge for me to start studying again as I had left school at 15 and am now 58 years old. The team at Kalandra guided me all the way through from the day l started to the day I graduated." Read more ......
  • Eslam Gadallah:"The programme showed me how I can help my clients set their goals, write an achievement plan and then my role is to work alongside them to help each client achieve those goals.  I try to apply everything I studied to my work each day." Read more ....
  • Lois Filipi: "I really enjoy my job as a Health Care Assistant now because after studying at Kalandra, and getting so much support from my tutor........I now know what I am doing and am confident in myself and my knowledge.: Read more......

Tuition is Online

It is required that you have internet and a device in order to complete your studies successfully.  You need to be able to access: Facebook and our online learner platform.  You must also undertake research online and produce documents using Microsoft Office - Word, Excel, Powerpoint.

Link to Mobile Compare which identifies internet providers and allows you to compare the options.
The following computer suppliers have competitively-priced example devices:

Updated 19th May 2021


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