Certificate in Health Assistance (Aged Care) (Level 3) 


Next Intake Date: Monday 28 September 2020 (*subject to numbers) 

Enrolment Deadline: Sunday 6 September 2020 (Late Applications will be accepted based on availability of a place)

Tuition Fee: New Zealand Citizens or Permanent Residents - No Cost Training (Normal Fee $2,995.00)


The Kalandra Certificate in Health Assistance (Aged Care) (Level 3) is an entry-level, NZQA approved programme which trains Health Care Assistants in general aged health care issues, professional practices, skills, knowledge and procedures.  This training enables graduates to deliver the highest standard of care and support in a health and wellbeing organisation including home-care and other aged-care environments.

The programme is delivered ONLINE with no time off work required.

Students are provided with an individual learning plan and are supported throughout their study by experienced lecturers. 


As a guide some of the issues, practices and skills covered in this programme are:

  • Professional Obligations: Identifying and recognising client vulnerability, abuse and challenging behaviours. Understanding obligation to provide protection and advocacy.
  • Professional Standards of Care: Safe practices including basic physiological needs and risk minimisation. Verbal and non-verbal communication. Dealing with conflict. Advocacy and Self-advocacy. 
  • Responsive to Need: Holistic person-centred approaches to care. Understanding and responding to changing client needs.
  • Palliative Care: Basic approaches to safe and compassionate palliative care practices.

At successful completion of the Certificate in Health Assistance (Aged Care) (Level 3) students will be awarded the New Zealand Certificate in Health and Wellbeing (Level 3) with a strand Healthcare Assistance.


Programme Purpose

Advancement in technology and medical knowledge, combined with an improvement in general living conditions has resulted in the fastest growing age group in the world being aged 80 years or older. In New Zealand, the number of people aged 65 plus doubled between 1988 and 2016 to reach over 700,000. This number is projected to double again by 2046, causing growing concern about a deficit in the number of Health Care Workers suitably trained and able to provide the care required. 

The primary purpose of this Health Care Support programme is to meet this rapidly increasing demand for qualified Health Care Assistants. Carers who understand the needs of an aged client so they can provide the optimal care and attention which enhances the client’s daily living experience or health outcome, meeting Kalandra values and setting the standard across the sector.


Programme Overview

NZQF: Level 3

Total credits: 71

Delivery length: 31 weeks (including 2 holiday weeks)

Total learning hours: 710

Directed online learning: 20 hours per week  

Work placement / Current place of work: 5 hours per week


The Certificate in Health Assistance (Aged Care) (Level 3) programme is taught in six modules. (*subject to change)

Module One: Protection of the Vulnerable 

This course introduces practices related to the care and protection of vulnerable people as a health care assistant and allows learners to select person-centred approaches when dealing with people or situations where challenging behaviours are encountered.

  • Recognise vulnerability and abuse.
  • Understand and describe the appropriate steps and care needed.
  • Provide the support and care required by the vulnerable person.


Module Two: Professional Expectations 

This course introduces professional and communication practices necessary for operating as a health care assistant and allows learners to select and apply professional and ethical behaviours in their own undertakings as a health care assistant in an aged care setting.

  • Demonstrate and apply knowledge of professional and ethical behaviour.
  • Demonstrate knowledge of advocacy and self-advocacy.
  • Communicate to support people’s health and wellbeing.

Module Three: Risk Minimisation 

This course introduces risk minimisation practices and approaches in aged care and allows learners to apply risk and safety minimisation strategies to commonly occurring issues in the aged care setting, 

  • Move a person using equipment and be able to care for that equipment.
  • Describe risks, impacts and actions for falls, and minimise risk of falls. 
  • Demonstrate knowledge of procedures for infection control.


Module Four: Person-Centred Care Practices 

This course introduces the theory and concepts associated with holistic person-centred care and allows learners to explore, select and apply these different dimensions in their health care assistant practicum setting.  

  • Describe a person’s holistic needs and the impact on their health and wellbeing.
  • Support a person to meet personal care needs.
  • Describe and apply a person-centred approach.
  • Observe and respond to changes in a person. 


Module Five:  Safe Practices

This course introduces safe practices and approaches in aged care and allows learners to explore approaches to pressure care and pressure care injury care and apply them in practice.   

  • Describe incontinence and interventions to assist.
  • Demonstrate knowledge of pressure injuries and pressure care.
  • Apply safe swallowing strategies.


Module Six: Palliative Care Practices 

This course introduces some specialised practices for palliative care and allows learners to explore common approaches in palliative care and select and apply those approaches in practice.    

  • Provide comfort cares, and report changes in the condition of a person with life-limiting condition/s.
  • Describe the key principles of palliative care, and a support worker’s role in a palliative approach to care.


Programme Outcomes

Graduates of the programme will gain transferable skills and knowledge related to basic physiological, safety and belongingness needs of persons in aged care settings. Graduates will have an understanding their roles, responsibilities and obligations and their duty of protection and care of the vulnerable person. They will be able to select and apply ethical and professional behaviours and effective communication whilst providing person-centred care under broad guidance, support and delegation. 

Graduates will be able to apply the  following skills and capabilities in a health care setting.

  • Advocacy: Graduates will understand their role, responsibilities, obligations and duty of care to protect and provide advocacy for the vulnerable person in an aged care setting.
  • Recognition of Need and Response: Graduates will be able to recognise signs of abuse, neglect and vulnerability in aged care settings and respond appropriately.
  • Professional Conduct: Graduates will be able to select and apply professional behaviour and ethical standards while working in an aged care setting.
  • Person-Centred Care: Graduates will gain transferable skills and knowledge of the physiological, safety and belonging needs of persons in aged care settings and will be able to work as a health care assistant under the direction and delegation of a supervisor.
  • Effective Communication: Graduates will be able to provide person-centred care using effective and appropriate communication.
  • Responsive: Graduates will be able to improve care and comfort cares provision by observing, recognising and responding to changes in client needs.


Programme Pathways

Employment Pathways: NZ Government Career Pathways Information

Graduates can be employed in roles such as:

  • Healthcare Assistant – Aged Care, Primary and Acute Care, Therapeutic Programme Care.
  • Community Support Worker. 
  • Medical Practice Assistant, Dental Assistant.
  • Homecare Support Worker / Caregiver.
  • Hospital Orderly.


Education Pathways: Students who successfully complete the Certificate in Health Assistance (Aged Care) (Level 3) have met the requirements for entry into the New Zealand Certificate in Health and Wellbeing (Social and Community Services) (Level 4) with a strand in Mental Health and Addiction. It may lead on to further study in related health and wellbeing contexts such as the New Zealand Certificate in New Zealand Certificate in Health and Wellbeing (Advanced Care and Support) (Level 4), or in leadership and management.


Entry Criteria 

New Zealand Citizen or Permanent Resident

  • Age: A minimum of 17 years of age.
  • NCEA Level 1 Numeracy and Literacy or equivalent 
  • Healthcare sector experience as healthcare assistant / volunteer 
  • The learner holds the New Zealand Certificate in Health and Wellbeing (Level 2) or the equivalent qualification
  • Clean criminal record (an initial check will be completed through the New Zealand Police to ensure the learner is a fit and proper person to be working with vulnerable people, should the learner not have one) 
  • Physically able to do the job 
  • Willingness to work with older person
  • Assignments online.


NZ Citizen/Permanent Resident: Complete this Application Form and along with ID (Passport) return to online@kalandra.ac.nz

Health Care Assistant on a Work Visa: Complete this Application Form and along with ID (Passport), English language Certification at 5.0 IELTS or equivalent and copy of Employment Contract return to online@kalandra.ac.nz

Student Handbook 2020

Click on this link to download the 2020 Student Handbook.

Graduate Testimonials

Read what some of our graduates think about studying at Kalandra.

  • Julie Watt: "The online study meant I could manage the course in my hours after work.  I stuck to my goal, of doing it for an hour each night after work and when I could in the afternoons on the weekends. The tutors were so supportive, and always responded quickly on email with help to my questions." Read more.....
  • Maraea Tauhinu:"I have gained so much knowledge about Health and Wellbeing, Social and Community Services, and Mental Health in the Elderly..... I have greater understanding and compassion for  elderly people and how to respect each person’s culture, privacy, values and rights, and the importance of confidentiality." Read more...... 
  • Lois Filipi: "I really enjoy my job as a Health Care Assistant now because after studying at Kalandra, and getting so much support from my tutor, I know how to care for older people and give them the best care." Read more .....

Why Study With Kalandra

Find out more about who we are and the value of our programmes to students and the health care sector.

Tuition is Online

It is required that you have internet and a device in order to complete your studies successfully.

You need to be able to access: facebook, online learner platform, undertake research online, have word, excel, powerpoint etc.


Link to Mobile Compare which identifies internet providers and allows you to compare the options.

The following computer suppliers have competitively-priced example devices:

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To Apply:

Fill out the appropriate Application form, include ID (Passport Photocopy) and email to online@kalandra.ac.nz


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